The last round
SmartLynx threw a party the night it collapsed. Its workers are still waiting to be paid.
by European Pilots
On the morning of 24 November 2025, a SmartLynx employee reached her colleagues by text. Management had summoned staff to the canteen at the Riga headquarters. Rumors of financial trouble had been circulating internally for months, but nobody seemed to know what was actually going to be announced.
"Guys, what's happening?" she wrote.
The answer came back fast: "Well, the airline is bankrupt but the CEO's inviting us to a party."
By that evening, SmartLynx Airlines – one of Europe's largest ACMI and wet-lease operators – had ceased operations entirely. The company had entered legal protection proceedings in late October; its Latvian air operator certificate was now suspended. Its Estonian and Maltese certificates would follow.
The airline behind the ticket
Few passengers had heard of SmartLynx. But millions of Europeans had flown on its aircraft.
The airline specialised in ACMI operations – leasing planes and crews to major carriers during peak seasons, with the operator providing the aircraft, crew, maintenance and insurance. A passenger buying a ticket from easyJet, Finnair or TUI could easily end up on a SmartLynx-operated flight without ever knowing it. The business expanded rapidly after the pandemic, and by 2024 SmartLynx operated dozens of Airbus & Boeing aircraft across Europe, carrying more than 10 million passengers a year. SmartLynx was part of Avia Solutions Group, describing itself as the world leader in wet lease, operating on 6 continents.
© Adobe Stock
© Adobe Stock
Inside the company, however, employees say signs of financial trouble had been visible long before the collapse.
Former staff describe a slow operational decline throughout 2024 and 2025. The deterioration came in stages. The lunch subsidy was cut, then removed. Insurance disappeared. Eventually the water contractor stopped delivering – unpaid, employees suspected, for months. By the end, even the waste collection had stopped: for weeks, rubbish piled up outside the Riga headquarters because that contractor had not been paid either.
SmartLynx Riga HQ: The company’s financial troubles became visible even outside its offices: unpaid waste contractors halted collections, leaving rubbish to pile up for weeks.
SmartLynx Riga HQ: The company’s financial troubles became visible even outside its offices: unpaid waste contractors halted collections, leaving rubbish to pile up for weeks.
"One year before, you could already tell the company was doing badly financially," one former employee said. An employee working on aircraft maintenance recalled being told that suppliers were refusing to continue because invoices had gone unpaid. "We can no longer order spare parts from one supplier because we are not paying them," that employee said.
"We can no longer order spare parts from one supplier because we are not paying them"
Throughout the crisis, communication from management remained vague. Several employees describe learning about major developments through media reports or LinkedIn posts before hearing anything officially from inside the company. "Management communicated very, very poorly," one former employee said. "Everyone was sitting and waiting for information, and nothing came."
The contractors
At the time of the shutdown, SmartLynx directly employed around 300 people in Latvia. But the full workforce was considerably larger: a further 800 to 900 flight crew members worked through subcontracting agencies – among them Confair, First 2 Resource, Aerviva – under atypical employment arrangements, a structure in which workers are formally employed by intermediary agencies rather than the airline whose aircraft they operate. At its peak, the total workforce across direct and agency employment numbered close to 1,200.
In practice, crew wore SmartLynx uniforms, operated SmartLynx flights and followed SmartLynx procedures. Legally, however, responsibility was distributed across multiple companies and jurisdictions.
When salaries stopped arriving, crew turned to the agencies. One cabin crew member employed through Confair, a Dutch crewing agency, says she never received October or November salary payments after operations ceased. Another contractor says they are owed €25,000 in unpaid salaries and bonuses – a sum they no longer expect to recover. "Nobody cared about us," they said.
Nobody cared about us then. Nobody cares about us now.
For those who tried to pursue what they were owed, the experience illustrated the problem directly. Contractors who approached SmartLynx were redirected to their agencies. Those who approached the agencies were told the issue lay with SmartLynx. Neither party paid.
Exchange between former SmartLynx pilot & another employee
Exchange between former SmartLynx pilot & another employee
Outcomes varied depending on which agency had employed the crew. Aerviva, itself owned by Avia Solutions Group, paid most of its crew's salaries. Agencies with no connection to ASG largely did not.
The European Cockpit Association, which has spent more than a decade campaigning against atypical employment forms in aviation, warned precisely of this outcome. A 2025 study by Ghent University found that 65% of ACMI crew fall under atypical employment arrangements – the highest proportion of any airline sector surveyed – and that ACMI workers report significantly poorer outcomes across mental health, job insecurity, fatigue and safety perception as a result. A separate 2026 study commissioned by EASA found that nearly two thirds of ACMI flight crew surveyed were not directly employed on permanent contracts by the airline operating the flights.
The result, as SmartLynx workers discovered, is that when an operator fails, jurisdiction over who owes what to whom can be almost impossible to establish.
"These set ups are designed to make accountability of the airline entirely disappear," says Ignacio Plaza, ECA Secretary General. "Crew are disposable, a number in the system. You can get rid of them with a day's notice." In 2024, ECA had already given SmartLynx one of its lowest social ratings – Social Junk – citing heavy reliance on agency employment and weak social dialogue. Pilots employed through an agency in Dubai report no social or pension benefits, unpaid holidays, and contracts that gave the company the right to place them on unpaid leave for extended periods without notice of duration.
The meeting
An invitation for a meeting with management arrived on 21 Nov 2025, Friday evening – casual, brief, almost accidental. The meeting was Monday at 10am. When they arrived, police were present; in Latvia, large public gatherings require registration and automatically trigger police attendance. Several employees read the presence differently. "The CEO probably was worried about his safety," one said, "that someone was going to be very mad."
Workers still describe what followed with disbelief. On 24 November, staff gathered at SmartLynx's Riga headquarters to hear from management. According to several former employees, executives described efforts that had been made to save the airline and assured workers they would be "taken care of." Staff were then presented with termination agreements and encouraged to sign quickly. What those agreements actually said was different from how they were presented: the document was framed not as a redundancy notice but as a voluntary resignation – stating the signatory had no complaints, sought no compensation and was leaving of their own accord. The HR representative told workers verbally that signing would ensure swift payment. The document itself stated that compensation was not guaranteed.
"There was a lot of fake urgency," one former employee said. "Nobody will be here next week, so sign it this week."
Another described the choice as binary: sign immediately, or wait for the formal insolvency process to run its course.
email sent to workers, urging them to sign a 'mutual termination agreement'
email sent to workers, urging them to sign a 'mutual termination agreement'
Many refused. Others signed because they feared losing access to unemployment benefits – in Latvia, workers who did not sign faced a delay of weeks before their first unemployment payment could arrive, leaving those without savings in a particularly difficult position. Former employees estimate that around 100 workers ultimately declined to sign, though no official figure has been confirmed.
A copy of the termination agreement proposed to workers
A copy of the termination agreement proposed to workers
The party
By evening, management had organized a gathering in the office.
There was catering. Alcohol. Bartenders. A DJ.
The fact that such an event had been arranged at all struck employees as significant. Organising a catered party with staff and entertainment, even in a city the size of Riga, takes time to plan – raising the question of when, exactly, the decision to shut down had been made.
"I couldn't believe our CEO was inviting everyone to a party. People don't want a party. They want their money."
Others describe the atmosphere less as celebratory than surreal. Workers spent the evening in the same building where they had just learned the airline was shutting down, comparing notes on unpaid salaries, unemployment procedures and legal uncertainty. Not everyone attended – some saw little point.
But among former staff, the gathering has become symbolic of the distance between management and the workers who were suddenly left exposed.
A DJ at the SmartLynx party on 24 Nov 2025
A DJ at the SmartLynx party on 24 Nov 2025
Cocktails, food & bartender
Cocktails, food & bartender
Not everyone attended the party. Some saw little point
Not everyone attended the party. Some saw little point
After the flights stopped
For many workers, the collapse was only the beginning.
They created WhatsApp groups to exchange legal advice, insolvency updates and information about unpaid wages. Some contacted labor authorities. Several of those interviewed for this article say they no longer expect to recover most of what they are owed.
Agency-contracted crew, according to multiple accounts, received neither their October nor November salaries. Workers directly employed by SmartLynx Latvia were eventually able to claim partial compensation through Latvia's employee guarantee mechanisms, though several say the payments covered only a fraction of what was owed.
Some workers chose not to sign the termination agreements specifically because they believed doing so could reduce their ability to recover money through insolvency proceedings.
Since the collapse, the insolvency administrator has notified former workers that a criminal investigation may be opened against the former board members, on suspicion of hindering the insolvency process. The board members have pushed back, questioning the administrator's conduct.
The company had entered legal protection proceedings in late October 2025 following what it described as financial difficulties and high debt levels. In parallel, ownership changed hands for €1 million: 90% of shares were sold to the Dutch entity Stichting Break Point Distressed Assets Management, while the CEO and CFO each acquired 5% apiece for €50,000 each.
Source: FIRMAS.LV
Source: FIRMAS.LV
At the center of the insolvency proceedings is a debt structure that helps explain why many workers believe the collapse was not accidental. Court filings show that SmartLynx owed EUR 238.4 million to 781 creditors at the time of its insolvency. Of that total, EUR 171 million – nearly 72% – was owed not to external suppliers or employees, but to finance, airline and holding subsidiaries within Avia Solutions Group itself. Major external creditors included maintenance and leasing providers such as Lufthansa Technik.
That's a clear example of a scheme of how you're going to bankrupt a company with all the debts it has
For former workers, the numbers fuel even more suspicion: the Latvian entity had been loaded with intercompany debt before being sold and shut down. "That's a clear example of a scheme of how you're going to bankrupt a company with all the debts it has," one former employee said.
Adding to the suspicion, some directly employed staff say they had been told in the lead-up to the collapse that they would transition to the Maltese entity within the group and continue under new contracts – a promise that was never fulfilled. "We would just basically create a new contract with us, like from this Maltese company," one former employee recalled being told. "And that everything would continue as per normal operations."
Avia Solutions Group chairman Gediminas Žiemelis, speaking to industry publication ch-aviation in an interview in Dubai, attributed the collapse to an operational failure: the inability of the Airbus A321-200 freighter conversion to replace the Boeing 757 in SmartLynx's cargo operations. ASG has otherwise denied responsibility for SmartLynx obligations following the October 2025 ownership transfer. In fact, following SmartLynx's collapse, ASG says it repurchased 11 former SmartLynx aircraft. Žiemelis maintained that the bankruptcy did not materially damage ASG's financial position despite a credit-rating downgrade by S&P in December 2025. Media report that criminal investigations are being conducted against management on suspicion of repeated fraud, alongside a Latvian Ministry of Transport compliance assessment. No court has established wrongdoing yet.
Former workers took to LinkedIn to demand their last salaries
The system behind the collapse
The SmartLynx story is not only about one airline failure. It is also about how modern European aviation increasingly operates through layers of subcontractors, agencies and cross-border corporate structures that can make accountability difficult when things go wrong – and how little protection exists for workers when an operator fails.
SmartLynx operated under multiple air operator certificates across different countries. Crew were employed through agencies registered elsewhere. Aircraft, contracts and liabilities were distributed across jurisdictions. When SmartLynx collapsed, workers found out what a decade of warnings had meant.
The WhatsApp groups are quieter now. Some workers are still waiting for insolvency updates. Most have moved on – new jobs, new airlines, new contracts not so different from the ones that left them exposed. The party is over. The bills remain unpaid.
The party is over. The bills remain unpaid.
